Akuna.in operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Akuna.in is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact Information: Including your name, billing address, shipping address, email address, and phone number. Order Information: Details about the products you view, add to your cart, or purchase, as well as return/exchange history and customer service communications. Account Details: Your username, password, security questions, and saved account preferences. Payment Information: Payment card details, account verification details, and transaction processing data managed securely through our payment processors. Device and Usage Data: Information about your device, browser, IP address, network connection, time zone, and how you browse or interact with Akuna.in. How We Collect Personal Information We collect personal information directly from you, automatically when you interact with our website, and from third-party partners: Directly from You: When you place an order, create an account, subscribe to our newsletter, fill out a contact form, or communicate with our support team. Automatically via Cookies & Tracking Technologies: When you browse Akuna.in, we and our service providers (including Shopify) use cookies, web beacons, pixels, and log files to record usage data and store user preferences. From Third Parties: From service providers who assist with website hosting, payment processing, order fulfillment, fraud detection, analytics, and marketing. How We Use Your Personal Information We use your personal information for the following business and commercial purposes: Providing Products and Services: Processing payments, fulfilling and shipping orders, managing accounts, and delivering order updates or customer support. Marketing and Advertising: Sending promotional emails, newsletters, and special offers, as well as serving tailored advertisements on social media or external websites. Analytics and Improvement: Analyzing website performance, user trends, and shopping behaviors to enhance user experience and site functionality. Security and Fraud Prevention: Monitoring transactions and store activity to detect, investigate, and prevent fraudulent or unauthorized activity. Legal Compliance: Complying with applicable legal obligations, tax laws, accounting standards, and enforcing our terms and policies. How We Disclose Personal Information In certain circumstances, we may share or disclose your personal information to third parties, including: Shopify and Service Providers: Third parties that perform services on our behalf (e.g., payment gateways, logistics and courier partners, customer support tools, data analytics services). Business and Marketing Partners: Third-party advertising platforms (such as Meta or Google) to show personalized ads and run targeted marketing campaigns. Legal Authorities: When required by law, subpoena, or court order, or to protect the rights, property, and safety of Akuna.in, our customers, or the public. Corporate Transactions: In connection with a merger, sale of business assets, financing, or acquisition of all or a portion of our business. Cookies and Tracking Technologies Akuna.in uses cookies and similar tracking technologies to power and improve our store. Cookies help us remember your preferences, keep track of items in your shopping cart, understand how you interact with our site, and deliver relevant advertising. You can manage or disable cookies through your web browser settings. Please note that blocking or disabling cookies may affect your browsing experience and limit functionality on certain parts of our website. Third-Party Websites and Links Our website may contain links to third-party websites or services that are not owned or controlled by Akuna.in. We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review the privacy policy of any third-party website you visit. Data Security and Retention We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or misuse. However, no electronic transmission over the internet or storage system can be guaranteed 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, comply with legal and tax obligations, and enforce our agreements. Your Rights and Choices Depending on your jurisdiction, you may have rights regarding your personal information, including: Access: Requesting access to the personal information we hold about you. Correction: Requesting that we correct or update inaccurate or incomplete information. Deletion: Requesting the deletion of your personal information, subject to legal exceptions. Opt-Out: Unsubscribing from promotional marketing communications at any time using the "Unsubscribe" link in our emails or by contacting us directly. Contact Us If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at: Website: Akuna.in Ph no:- 9739671024 Email: akunajewellery@gmail.com